Question 1

What is TalkWise?

Accepted Answer

TalkWise is an AI voice agent platform that automates outbound and inbound sales calls. Our AI agents make calls, qualify leads, handle objections, book meetings, and feed structured data back to your CRM — all without human intervention.

Question 2

How is TalkWise different from a regular auto-dialer?

Accepted Answer

Auto-dialers just dial numbers and connect live reps. TalkWise agents have full, natural conversations — they listen, respond to objections, ask qualifying questions, and book meetings directly into your calendar. No human rep needed on the call.

Question 3

What sales motions can TalkWise automate?

Accepted Answer

TalkWise handles 10+ sales motions including outbound prospecting, inbound lead response (sub-60 seconds), event follow-up, CRM reactivation, churn recovery, no-show recovery, trial onboarding nudges, upsell campaigns, partner recruitment, and research/qualification at scale.

Question 4

Do the AI agents sound natural?

Accepted Answer

Yes. TalkWise uses advanced voice synthesis and conversation models to produce human-sounding dialogue. Agents handle pauses, interruptions, and conversational nuance. Most prospects don't realize they're speaking with AI until told.

Question 5

How quickly can I get started?

Accepted Answer

Most teams are up and running within a day. You connect your CRM or upload a lead list, configure your agent's script and qualification criteria, and launch. No technical integration required for basic use cases.

Question 6

How much does TalkWise cost?

Accepted Answer

Pricing is based on usage — the number of calls and minutes your agents make. We offer flexible plans for startups, growth-stage companies, and enterprises. Contact our sales team for a custom quote based on your expected call volume.

Question 7

Is there a free trial?

Accepted Answer

Yes. We offer a free trial so you can test the platform with real leads before committing. No credit card required to start. You'll get access to all core features during the trial period.

Question 8

Do you offer annual billing discounts?

Accepted Answer

Yes. Annual plans come with a significant discount compared to monthly billing. Contact our sales team to learn about pricing options and volume discounts for high-call-volume teams.

Question 9

What's included in the enterprise plan?

Accepted Answer

Enterprise plans include unlimited agents, custom voice training, dedicated account management, priority support, custom CRM integrations, advanced analytics, SLA guarantees, and SOC 2 compliance documentation.

Question 10

Which CRMs does TalkWise integrate with?

Accepted Answer

TalkWise integrates with Salesforce, HubSpot, Pipedrive, Close, and most major CRMs. We also support Zapier for connecting to 5,000+ other tools. Custom API integrations are available on enterprise plans.

Question 11

Can I customize the AI agent's script and behavior?

Accepted Answer

Absolutely. You define the conversation flow, qualifying questions, objection handling, and meeting booking logic. The AI adapts in real-time based on prospect responses while following your guidelines.

Question 12

How does meeting scheduling work?

Accepted Answer

TalkWise syncs with Google Calendar, Outlook, and Calendly. When a prospect is qualified and interested, the agent checks your real-time availability and books a meeting directly — no back-and-forth emails required.

Question 13

Can I use my own phone numbers?

Accepted Answer

Yes. You can bring your own numbers or use numbers provisioned through TalkWise. We support local presence dialing, which uses area codes matching your prospect's location to improve answer rates.

Question 14

What data does TalkWise send back to my CRM?

Accepted Answer

After every call, TalkWise logs the call outcome, transcript summary, qualification answers, next steps, and meeting details directly to your CRM. Your reps see structured, actionable data — not just a raw call log.

Question 15

Is TalkWise TCPA compliant?

Accepted Answer

Yes. TalkWise is designed with TCPA compliance built in. We support do-not-call list scrubbing, time-of-day restrictions, consent management, and call recording disclosure. You retain full control over compliance settings.

Question 16

How do you handle data security?

Accepted Answer

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We follow SOC 2 security practices, conduct regular penetration testing, and maintain strict access controls. Your data is never shared with third parties or used to train models.

Question 17

Are calls recorded? Can prospects opt out?

Accepted Answer

Call recording is optional and configurable. When enabled, agents provide disclosure at the start of the call per your jurisdiction's requirements. Prospects can opt out of future calls at any time, and their preferences are automatically synced.

Question 18

Is TalkWise GDPR compliant?

Accepted Answer

Yes. We provide Data Processing Agreements (DPAs), support data subject access requests, and allow you to configure data retention policies. Prospect data can be deleted on request in compliance with GDPR requirements.

Question 19

What results can I expect?

Accepted Answer

Results vary by use case, but typical outcomes include 3x more meetings booked per rep, 68% reduction in cost per lead, sub-60 second lead response times, and 12% conversion from previously dead CRM leads. We'll help you benchmark against your current metrics.

Question 20

What's the average answer rate?

Accepted Answer

TalkWise agents achieve a 35% average answer rate on outbound calls — significantly higher than the industry average of 12-15% for manual dialing. Local presence dialing and intelligent call timing contribute to these results.

Question 21

How many calls can TalkWise make per day?

Accepted Answer

There's no practical limit. TalkWise can scale from 10 to 10,000+ calls per day depending on your plan and lead volume. Agents run in parallel, so scaling doesn't require adding headcount.

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